FAQ

Frequently Asked Questions (FAQ) - Dime Sports Co.

    1. How can I place an order?

    • Ordering is easy! Simply browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to fill in your shipping details and payment information.

    2. What payment methods do you accept?

    • We accept various payment methods, including major credit cards (Visa, MasterCard, American Express) and secure payment gateways like PayPal.

    3. Can I track my order?

    • Yes, definitely! Once your order is dispatched, you'll receive a confirmation email with a tracking number. You can use this number to track your shipment.

    4. How can I return an item?

    • We offer a hassle-free return process. Visit our "Returns" page for detailed instructions on initiating a return or exchange. Please note that certain conditions apply.

    5. Are your products suitable for specific sports or activities?

    • Absolutely. Our products cater to a wide range of sports and activities. 

    6. What if the item I want is out of stock?

    • If an item is out of stock, you can sign up for notifications on the product page. We'll alert you when the item is back in stock.

    7. How can I contact customer support?

    • We're here to help! You can reach our customer support team through info@dimesportsco.com We strive to respond to inquiries within 24 hours.

    8. Are there any promotions or discounts available?

    • Yes, we regularly run promotions and discounts. Stay updated by subscribing to our newsletter and following us on social media for exclusive offers and announcements.

    Feel free to reach out if you have any specific questions or if you need further assistance. Enjoy your shopping experience with Dime Sports Co.!